![]() ![]() "The president of our pilots union has been out talking to the media confirming all of that, so I think people, again, that understand how airlines work, when you get behind, it just takes several days to catch up." ![]() and they're all very normal," Kelly said. "We look at all of our employee behaviors in terms of absenteeism. Kelly reiterated that the cancellations were not related to vaccine mandates in a Tuesday interview with CNBC. ►Passport status: Wait times are dropping, but travelers are still waiting months for it "The fact is the Florida weather on Friday and unexpected ATC issues on Friday night resulted in delays and cancellations across our network, and it just got us behind." "It was a very difficult weekend for many of you, and I’ve seen speculation on the reasoning," Southwest CEO Gary Kelly told employees in his first public comments on the meltdown Monday. ►Five-hour wait times, flight shopping and a rental car rush: Southwest cancellations send travelers scrambling ►Come explore with us: Subscribe to our Travel newsletter Monday cancellations were a fraction of weekend levels, but Southwest still led all carriers in cancellations, with more than 350.īy Tuesday morning, cancellations were down to 2% for the day, though still leading other domestic carriers, according to FlightAware, which tracks both cancellations and delays. On Sunday, a busy fall break and holiday weekend travel day, the airline axed 30% of its flights, stranding travelers across the country. Southwest fell apart again over the weekend, canceling more than 1,900 flights Saturday and Sunday. The airline's executives told employees in late September that the operation had been stable since mid-August. On-time performance, a dismal 62% in June, was back up over 80% in September. After a rocky summer of flight cancellations and delays amid a travel surge from pandemic lows, Southwest Airlines thought things were looking up. ![]()
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